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Use of the Vocera Communications Badge Improves Public Safety Response Times.

Joslin JD, Goldberger D, Johnson L, Waltz DP - Emerg Med Int (2016)

Bottom Line: Mean response times were reviewed and descriptive statistics analyzed to determine if the use of the Vocera Badge improved public safety officer response times to the ED.Results.Conclusions.

View Article: PubMed Central - PubMed

Affiliation: Department of Emergency Medicine, SUNY Upstate Medical University, Syracuse, NY 13210, USA.

ABSTRACT
Objectives. Violence in the Emergency Department (ED) has been a long-standing issue complicated by deficiencies in staff training, ease of weapons access, and response availability of public safety officers. The Vocera Badge is being used by our staff to request public safety assistance in lieu of a formal phone call to the University Police Communications Center. We sought to learn if use of this technology improved officer response times to the ED. Methods. Mean response times were reviewed and descriptive statistics analyzed to determine if the use of the Vocera Badge improved public safety officer response times to the ED. Results. Average response times improved from an average of 3.2 minutes (SD = 0.456) in the 6 months before the use of the communication badges to an average of 1.02 minutes (SD = 0.319) in the 6 months after use began. Conclusions. The use of the Vocera Badge seemed to decrease response times of public safety officers to our ED compared with the traditional method of calling a dispatch center to request assistance.

No MeSH data available.


Related in: MedlinePlus

Mean response times of police and public safety officers to our ED by month.
© Copyright Policy - open-access
Related In: Results  -  Collection


getmorefigures.php?uid=PMC4834414&req=5

fig1: Mean response times of police and public safety officers to our ED by month.

Mentions: Our data seems to be the first report describing the use of a hands-free communication device such as the Vocera Badge to improve public safety response times and potentially decrease violence in the ED. Though our analysis is somewhat limited due to information security policies, it appears that the use of the Vocera Badge to request assistance to the ED seems to have dramatically reduced response times of police and public safety officers at our hospital. Figure 1 graphically depicts this reduction after intervention.


Use of the Vocera Communications Badge Improves Public Safety Response Times.

Joslin JD, Goldberger D, Johnson L, Waltz DP - Emerg Med Int (2016)

Mean response times of police and public safety officers to our ED by month.
© Copyright Policy - open-access
Related In: Results  -  Collection

Show All Figures
getmorefigures.php?uid=PMC4834414&req=5

fig1: Mean response times of police and public safety officers to our ED by month.
Mentions: Our data seems to be the first report describing the use of a hands-free communication device such as the Vocera Badge to improve public safety response times and potentially decrease violence in the ED. Though our analysis is somewhat limited due to information security policies, it appears that the use of the Vocera Badge to request assistance to the ED seems to have dramatically reduced response times of police and public safety officers at our hospital. Figure 1 graphically depicts this reduction after intervention.

Bottom Line: Mean response times were reviewed and descriptive statistics analyzed to determine if the use of the Vocera Badge improved public safety officer response times to the ED.Results.Conclusions.

View Article: PubMed Central - PubMed

Affiliation: Department of Emergency Medicine, SUNY Upstate Medical University, Syracuse, NY 13210, USA.

ABSTRACT
Objectives. Violence in the Emergency Department (ED) has been a long-standing issue complicated by deficiencies in staff training, ease of weapons access, and response availability of public safety officers. The Vocera Badge is being used by our staff to request public safety assistance in lieu of a formal phone call to the University Police Communications Center. We sought to learn if use of this technology improved officer response times to the ED. Methods. Mean response times were reviewed and descriptive statistics analyzed to determine if the use of the Vocera Badge improved public safety officer response times to the ED. Results. Average response times improved from an average of 3.2 minutes (SD = 0.456) in the 6 months before the use of the communication badges to an average of 1.02 minutes (SD = 0.319) in the 6 months after use began. Conclusions. The use of the Vocera Badge seemed to decrease response times of public safety officers to our ED compared with the traditional method of calling a dispatch center to request assistance.

No MeSH data available.


Related in: MedlinePlus