Limits...
Barriers to knowledge sharing in Chinese healthcare referral services: an emergent theoretical model.

Zhou L, Nunes MB - Glob Health Action (2016)

Bottom Line: Through data analysis, 14 KS barriers emerged in four main themes: interpersonal trust barriers, communication barriers, management and leadership barriers, and inter-institutional barriers.To resolve KS problems, it is of great importance that healthcare governance agencies, both at the national and regional levels, take leadership in the process of KS implementation by establishing specific and strong policies for inter-institutional KS in the referral process.This paper raises important issues that exceed academic interests and are important to healthcare professionals, hospital managers, and Information communication technology (ICT) managers in hospitals, as well as healthcare politicians and policy makers.

View Article: PubMed Central - PubMed

Affiliation: School of Information Management, Wuhan University, Wuhan, China.

ABSTRACT

Background: This paper reports on a research study that aims to identify and explain barriers to knowledge sharing (KS) in the provision of healthcare referral services in Chinese healthcare organisations.

Design: An inductive case study approach was employed, in which 24 healthcare professionals and workers from four healthcare organisations in the province of Hubei, Central China, were interviewed using semi-structured scripts.

Results: Through data analysis, 14 KS barriers emerged in four main themes: interpersonal trust barriers, communication barriers, management and leadership barriers, and inter-institutional barriers. A cause-consequence analysis of the identified barriers revealed that three of them are at the core of the majority of problems, namely, the absence of national and local policies for inter-hospital KS, lack of a specific hospital KS requirement, and lack of mutual acquaintance.

Conclusions: To resolve KS problems, it is of great importance that healthcare governance agencies, both at the national and regional levels, take leadership in the process of KS implementation by establishing specific and strong policies for inter-institutional KS in the referral process. This paper raises important issues that exceed academic interests and are important to healthcare professionals, hospital managers, and Information communication technology (ICT) managers in hospitals, as well as healthcare politicians and policy makers.

Show MeSH

Related in: MedlinePlus

A model of knowledge sharing barriers, relationships, and themes.
© Copyright Policy - open-access
Related In: Results  -  Collection

License
getmorefigures.php?uid=PMC4759845&req=5

Figure 0002: A model of knowledge sharing barriers, relationships, and themes.

Mentions: The main analytical tool for this research was thematic analysis. This type of inductive approach is very useful for producing a list of themes, which can then be very easily expressed in terms of a structured theoretical narrative such as the one presented in the previous section. However, this study aimed at reaching further to propose a model of barriers that may be used in the future to resolve the problems encountered. Therefore, the data were re-analysed to understand the relationships between the themes identified from the interviewees’ perspectives. This process resulted in the conceptual model presented in Fig. 2.


Barriers to knowledge sharing in Chinese healthcare referral services: an emergent theoretical model.

Zhou L, Nunes MB - Glob Health Action (2016)

A model of knowledge sharing barriers, relationships, and themes.
© Copyright Policy - open-access
Related In: Results  -  Collection

License
Show All Figures
getmorefigures.php?uid=PMC4759845&req=5

Figure 0002: A model of knowledge sharing barriers, relationships, and themes.
Mentions: The main analytical tool for this research was thematic analysis. This type of inductive approach is very useful for producing a list of themes, which can then be very easily expressed in terms of a structured theoretical narrative such as the one presented in the previous section. However, this study aimed at reaching further to propose a model of barriers that may be used in the future to resolve the problems encountered. Therefore, the data were re-analysed to understand the relationships between the themes identified from the interviewees’ perspectives. This process resulted in the conceptual model presented in Fig. 2.

Bottom Line: Through data analysis, 14 KS barriers emerged in four main themes: interpersonal trust barriers, communication barriers, management and leadership barriers, and inter-institutional barriers.To resolve KS problems, it is of great importance that healthcare governance agencies, both at the national and regional levels, take leadership in the process of KS implementation by establishing specific and strong policies for inter-institutional KS in the referral process.This paper raises important issues that exceed academic interests and are important to healthcare professionals, hospital managers, and Information communication technology (ICT) managers in hospitals, as well as healthcare politicians and policy makers.

View Article: PubMed Central - PubMed

Affiliation: School of Information Management, Wuhan University, Wuhan, China.

ABSTRACT

Background: This paper reports on a research study that aims to identify and explain barriers to knowledge sharing (KS) in the provision of healthcare referral services in Chinese healthcare organisations.

Design: An inductive case study approach was employed, in which 24 healthcare professionals and workers from four healthcare organisations in the province of Hubei, Central China, were interviewed using semi-structured scripts.

Results: Through data analysis, 14 KS barriers emerged in four main themes: interpersonal trust barriers, communication barriers, management and leadership barriers, and inter-institutional barriers. A cause-consequence analysis of the identified barriers revealed that three of them are at the core of the majority of problems, namely, the absence of national and local policies for inter-hospital KS, lack of a specific hospital KS requirement, and lack of mutual acquaintance.

Conclusions: To resolve KS problems, it is of great importance that healthcare governance agencies, both at the national and regional levels, take leadership in the process of KS implementation by establishing specific and strong policies for inter-institutional KS in the referral process. This paper raises important issues that exceed academic interests and are important to healthcare professionals, hospital managers, and Information communication technology (ICT) managers in hospitals, as well as healthcare politicians and policy makers.

Show MeSH
Related in: MedlinePlus