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Efficiency of an automated reception and turnaround time management system for the phlebotomy room.

Yun SG, Shin JW, Park ES, Bang HI, Kang JG - Ann Lab Med (2016)

Bottom Line: Integration of the automated reception machine with the GNT5 allowed for direct transmission of laboratory order information to the GNT5 without involving any manual reception step.Mean TAT decreased from 5:45 min to 2:42 min after operationalization of the system.The mean number of patients in queue decreased from 2.9 to 1.0.

View Article: PubMed Central - PubMed

Affiliation: Department of Laboratory Medicine, Soonchunhyang University Hospital, Seoul, Korea.

ABSTRACT

Background: Recent advances in laboratory information systems have largely been focused on automation. However, the phlebotomy services have not been completely automated. To address this issue, we introduced an automated reception and turnaround time (TAT) management system, for the first time in Korea, whereby the patient's information is transmitted directly to the actual phlebotomy site and the TAT for each phlebotomy step can be monitored at a glance.

Methods: The GNT5 system (Energium Co., Ltd., Korea) was installed in June 2013. The automated reception and TAT management system has been in operation since February 2014. Integration of the automated reception machine with the GNT5 allowed for direct transmission of laboratory order information to the GNT5 without involving any manual reception step. We used the mean TAT from reception to actual phlebotomy as the parameter for evaluating the efficiency of our system.

Results: Mean TAT decreased from 5:45 min to 2:42 min after operationalization of the system. The mean number of patients in queue decreased from 2.9 to 1.0. Further, the number of cases taking more than five minutes from reception to phlebotomy, defined as the defect rate, decreased from 20.1% to 9.7%.

Conclusions: The use of automated reception and TAT management system was associated with a decrease of overall TAT and an improved workflow at the phlebotomy room.

No MeSH data available.


Related in: MedlinePlus

Components of the GNT5 phlebotomy assistance system.Abbreviations: BA, barcode applicator; TTT, test tube transfer; MWT, medic work table.
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Figure 1: Components of the GNT5 phlebotomy assistance system.Abbreviations: BA, barcode applicator; TTT, test tube transfer; MWT, medic work table.

Mentions: Our hospital is a 750-bedded tertiary care university hospital, with 95,711 outpatients (an average of 400 patients per day) availing the outpatient phlebotomy services in 2013. The GNT5 system ver. 2.2 (Energium Co., Ltd., Siheung, Korea) comprising of a Barcode Applicator (BA), Test Tube Transfer (TTA), and Medic Work Table (MWT) has been in operation in the phlebotomy room since June 2013 (Fig. 1). Installation of an automated reception machine and development of a TAT management program was achieved by July 2013 and fully operationalized in February 2014 (Fig. 2). By integrating the GNT5 and automated reception machine using a computerized order transmission program, laboratory order information received by the automated reception machine at the time of the patient's visit at the phlebotomy room is transmitted directly to the GNT5 system. As a result, the phlebotomist automatically received the barcode-labeled test tubes for corresponding patients and could verify the patient's information in the LIS program in a single step. A TAT management system for phlebotomy was concomitantly under development.


Efficiency of an automated reception and turnaround time management system for the phlebotomy room.

Yun SG, Shin JW, Park ES, Bang HI, Kang JG - Ann Lab Med (2016)

Components of the GNT5 phlebotomy assistance system.Abbreviations: BA, barcode applicator; TTT, test tube transfer; MWT, medic work table.
© Copyright Policy - open-access
Related In: Results  -  Collection

License
Show All Figures
getmorefigures.php?uid=PMC4697343&req=5

Figure 1: Components of the GNT5 phlebotomy assistance system.Abbreviations: BA, barcode applicator; TTT, test tube transfer; MWT, medic work table.
Mentions: Our hospital is a 750-bedded tertiary care university hospital, with 95,711 outpatients (an average of 400 patients per day) availing the outpatient phlebotomy services in 2013. The GNT5 system ver. 2.2 (Energium Co., Ltd., Siheung, Korea) comprising of a Barcode Applicator (BA), Test Tube Transfer (TTA), and Medic Work Table (MWT) has been in operation in the phlebotomy room since June 2013 (Fig. 1). Installation of an automated reception machine and development of a TAT management program was achieved by July 2013 and fully operationalized in February 2014 (Fig. 2). By integrating the GNT5 and automated reception machine using a computerized order transmission program, laboratory order information received by the automated reception machine at the time of the patient's visit at the phlebotomy room is transmitted directly to the GNT5 system. As a result, the phlebotomist automatically received the barcode-labeled test tubes for corresponding patients and could verify the patient's information in the LIS program in a single step. A TAT management system for phlebotomy was concomitantly under development.

Bottom Line: Integration of the automated reception machine with the GNT5 allowed for direct transmission of laboratory order information to the GNT5 without involving any manual reception step.Mean TAT decreased from 5:45 min to 2:42 min after operationalization of the system.The mean number of patients in queue decreased from 2.9 to 1.0.

View Article: PubMed Central - PubMed

Affiliation: Department of Laboratory Medicine, Soonchunhyang University Hospital, Seoul, Korea.

ABSTRACT

Background: Recent advances in laboratory information systems have largely been focused on automation. However, the phlebotomy services have not been completely automated. To address this issue, we introduced an automated reception and turnaround time (TAT) management system, for the first time in Korea, whereby the patient's information is transmitted directly to the actual phlebotomy site and the TAT for each phlebotomy step can be monitored at a glance.

Methods: The GNT5 system (Energium Co., Ltd., Korea) was installed in June 2013. The automated reception and TAT management system has been in operation since February 2014. Integration of the automated reception machine with the GNT5 allowed for direct transmission of laboratory order information to the GNT5 without involving any manual reception step. We used the mean TAT from reception to actual phlebotomy as the parameter for evaluating the efficiency of our system.

Results: Mean TAT decreased from 5:45 min to 2:42 min after operationalization of the system. The mean number of patients in queue decreased from 2.9 to 1.0. Further, the number of cases taking more than five minutes from reception to phlebotomy, defined as the defect rate, decreased from 20.1% to 9.7%.

Conclusions: The use of automated reception and TAT management system was associated with a decrease of overall TAT and an improved workflow at the phlebotomy room.

No MeSH data available.


Related in: MedlinePlus