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Comparative study: TQ and Lean Production ownership models in health services.

Eiro NY, Torres-Junior AS - Rev Lat Am Enfermagem (2015 Sep-Oct)

Bottom Line: compare the application of Total Quality (TQ) models used in processes of a health service, cases of lean healthcare and literature from another institution that has also applied this model. this is a qualitative research that was conducted through a descriptive case study. through critical analysis of the institutions studied it was possible to make a comparison between the traditional quality approach checked in one case and the theoretical and practice lean production approach used in another case and the specifications are described below. the research identified that the lean model was better suited for people that work systemically and generate the flow.It also pointed towards some potential challenges in the introduction and implementation of lean methods in health.

View Article: PubMed Central - PubMed

Affiliation: Faculdade de Economia, Administração e Contabilidade, Universidade de São Paulo, São Paulo, SP, Brazil.

ABSTRACT

Objective: compare the application of Total Quality (TQ) models used in processes of a health service, cases of lean healthcare and literature from another institution that has also applied this model.

Method: this is a qualitative research that was conducted through a descriptive case study.

Results: through critical analysis of the institutions studied it was possible to make a comparison between the traditional quality approach checked in one case and the theoretical and practice lean production approach used in another case and the specifications are described below.

Conclusion: the research identified that the lean model was better suited for people that work systemically and generate the flow. It also pointed towards some potential challenges in the introduction and implementation of lean methods in health.

No MeSH data available.


- Comparison of cases according to the elements of Management Models. SãoPaulo, SP, Brazil, 2013
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f1: - Comparison of cases according to the elements of Management Models. SãoPaulo, SP, Brazil, 2013

Mentions: The observation protocol and data collection services complied with the followingstages: observation of care flow between sectors, participant observation fromresearchers(14), interviews with managers(12), reviews of perceived waste and exposure by operational staff and managersand questions that encompassed five dimensions for the comparison of management modelsand dismemberment of three basic elements of any given management model: purpose,structure and resources. The common socio-technical system model in the theoreticalbases used in TQ(15) and lean(5), was the drive to dismember the basic elements of management in a rowdimensions of analysis through interviews and observations. The purpose is dismemberedin the characterization of scope, main focus and model structure, and is divided intotheir social and technical approaches and their resources for the tools (Figure 1). For data analysis we used comparisonsbetween case A, case B and other cases that had been described in theliterature(16).


Comparative study: TQ and Lean Production ownership models in health services.

Eiro NY, Torres-Junior AS - Rev Lat Am Enfermagem (2015 Sep-Oct)

- Comparison of cases according to the elements of Management Models. SãoPaulo, SP, Brazil, 2013
© Copyright Policy - open-access
Related In: Results  -  Collection

License
Show All Figures
getmorefigures.php?uid=PMC4660406&req=5

f1: - Comparison of cases according to the elements of Management Models. SãoPaulo, SP, Brazil, 2013
Mentions: The observation protocol and data collection services complied with the followingstages: observation of care flow between sectors, participant observation fromresearchers(14), interviews with managers(12), reviews of perceived waste and exposure by operational staff and managersand questions that encompassed five dimensions for the comparison of management modelsand dismemberment of three basic elements of any given management model: purpose,structure and resources. The common socio-technical system model in the theoreticalbases used in TQ(15) and lean(5), was the drive to dismember the basic elements of management in a rowdimensions of analysis through interviews and observations. The purpose is dismemberedin the characterization of scope, main focus and model structure, and is divided intotheir social and technical approaches and their resources for the tools (Figure 1). For data analysis we used comparisonsbetween case A, case B and other cases that had been described in theliterature(16).

Bottom Line: compare the application of Total Quality (TQ) models used in processes of a health service, cases of lean healthcare and literature from another institution that has also applied this model. this is a qualitative research that was conducted through a descriptive case study. through critical analysis of the institutions studied it was possible to make a comparison between the traditional quality approach checked in one case and the theoretical and practice lean production approach used in another case and the specifications are described below. the research identified that the lean model was better suited for people that work systemically and generate the flow.It also pointed towards some potential challenges in the introduction and implementation of lean methods in health.

View Article: PubMed Central - PubMed

Affiliation: Faculdade de Economia, Administração e Contabilidade, Universidade de São Paulo, São Paulo, SP, Brazil.

ABSTRACT

Objective: compare the application of Total Quality (TQ) models used in processes of a health service, cases of lean healthcare and literature from another institution that has also applied this model.

Method: this is a qualitative research that was conducted through a descriptive case study.

Results: through critical analysis of the institutions studied it was possible to make a comparison between the traditional quality approach checked in one case and the theoretical and practice lean production approach used in another case and the specifications are described below.

Conclusion: the research identified that the lean model was better suited for people that work systemically and generate the flow. It also pointed towards some potential challenges in the introduction and implementation of lean methods in health.

No MeSH data available.