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How to Increase Reach and Adherence of Web-Based Interventions: A Design Research Viewpoint.

Ludden GD, van Rompay TJ, Kelders SM, van Gemert-Pijnen JE - J. Med. Internet Res. (2015)

Bottom Line: However, analyses of current Web-based interventions show that many systems are only used by a specific group of users (eg, women, highly educated), and that even they often do not persist and drop out as the intervention unfolds.In this paper, we assess the impact of design features of Web-based interventions on reach and adherence and conclude that the power that design can have has not been used to its full potential.Finally, we discuss the future of persuasive eHealth interventions and suggest avenues for follow-up research.

View Article: PubMed Central - HTML - PubMed

Affiliation: Department of Design, Faculty of Engineering Technology, University of Twente, Enschede, Netherlands. g.d.s.ludden@utwente.nl.

ABSTRACT
Nowadays, technology is increasingly used to increase people's well-being. For example, many mobile and Web-based apps have been developed that can support people to become mentally fit or to manage their daily diet. However, analyses of current Web-based interventions show that many systems are only used by a specific group of users (eg, women, highly educated), and that even they often do not persist and drop out as the intervention unfolds. In this paper, we assess the impact of design features of Web-based interventions on reach and adherence and conclude that the power that design can have has not been used to its full potential. We propose looking at design research as a source of inspiration for new (to the field) design approaches. The paper goes on to specify and discuss three of these approaches: personalization, ambient information, and use of metaphors. Central to our viewpoint is the role of positive affect triggered by well-designed persuasive features to boost adherence and well-being. Finally, we discuss the future of persuasive eHealth interventions and suggest avenues for follow-up research.

No MeSH data available.


The mobile phone wallpaper, Bouncers, by Terence Nelson.
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figure5: The mobile phone wallpaper, Bouncers, by Terence Nelson.

Mentions: In their work on lifestyle behavior change technologies, Consolvo et al [46] define four design strategies and argue that presenting "abstract" information rather than specific information would have a positive effect on the effectiveness of persuasive systems. This is in line with what Nelson [47] incorporated in his design of Bouncers (see Figure 5). Bouncers is a wallpaper on mobile phones of a group of friends that visualizes everyone’s activity through moving circles. In this abstract way, it tells its users about their movements in relation to that of their friends.


How to Increase Reach and Adherence of Web-Based Interventions: A Design Research Viewpoint.

Ludden GD, van Rompay TJ, Kelders SM, van Gemert-Pijnen JE - J. Med. Internet Res. (2015)

The mobile phone wallpaper, Bouncers, by Terence Nelson.
© Copyright Policy - open-access
Related In: Results  -  Collection

License 1 - License 2
Show All Figures
getmorefigures.php?uid=PMC4526989&req=5

figure5: The mobile phone wallpaper, Bouncers, by Terence Nelson.
Mentions: In their work on lifestyle behavior change technologies, Consolvo et al [46] define four design strategies and argue that presenting "abstract" information rather than specific information would have a positive effect on the effectiveness of persuasive systems. This is in line with what Nelson [47] incorporated in his design of Bouncers (see Figure 5). Bouncers is a wallpaper on mobile phones of a group of friends that visualizes everyone’s activity through moving circles. In this abstract way, it tells its users about their movements in relation to that of their friends.

Bottom Line: However, analyses of current Web-based interventions show that many systems are only used by a specific group of users (eg, women, highly educated), and that even they often do not persist and drop out as the intervention unfolds.In this paper, we assess the impact of design features of Web-based interventions on reach and adherence and conclude that the power that design can have has not been used to its full potential.Finally, we discuss the future of persuasive eHealth interventions and suggest avenues for follow-up research.

View Article: PubMed Central - HTML - PubMed

Affiliation: Department of Design, Faculty of Engineering Technology, University of Twente, Enschede, Netherlands. g.d.s.ludden@utwente.nl.

ABSTRACT
Nowadays, technology is increasingly used to increase people's well-being. For example, many mobile and Web-based apps have been developed that can support people to become mentally fit or to manage their daily diet. However, analyses of current Web-based interventions show that many systems are only used by a specific group of users (eg, women, highly educated), and that even they often do not persist and drop out as the intervention unfolds. In this paper, we assess the impact of design features of Web-based interventions on reach and adherence and conclude that the power that design can have has not been used to its full potential. We propose looking at design research as a source of inspiration for new (to the field) design approaches. The paper goes on to specify and discuss three of these approaches: personalization, ambient information, and use of metaphors. Central to our viewpoint is the role of positive affect triggered by well-designed persuasive features to boost adherence and well-being. Finally, we discuss the future of persuasive eHealth interventions and suggest avenues for follow-up research.

No MeSH data available.