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Infobutton usage in Patient Portal MyHealth.

Long J, Hulse NC, Tao C - AMIA Jt Summits Transl Sci Proc (2015)

Bottom Line: Infobuttons have proven to be an important element in modern electronic health records (EHR), providing educational materials to both providers and patients.Patient-facing infobuttons pose a new challenge because patients have different questions and educational levels than professional users in EHRs.We summarize use patterns by usage classified in modules, electronic resources (eResource), and infobutton sessions.

View Article: PubMed Central - PubMed

Affiliation: Intermountain Healthcare, Salt Lake City, UT.

ABSTRACT
Infobuttons have proven to be an important element in modern electronic health records (EHR), providing educational materials to both providers and patients. However, the usage of infobuttons in personalized health records (PHR) is only lightly documented in the literature. Patient-facing infobuttons pose a new challenge because patients have different questions and educational levels than professional users in EHRs. In this paper, we present usage data for patient-facing infobuttons that have recently been integrated in Intermountain Healthcare's patient portal MyHealth. We summarize use patterns by usage classified in modules, electronic resources (eResource), and infobutton sessions. Based on the analysis, we propose further enhancements to the current implementation of infobuttons in MyHealth.

No MeSH data available.


User interface of grouping and ungrouping results in Tests and Procedures module
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Related In: Results  -  Collection


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f5-2092402: User interface of grouping and ungrouping results in Tests and Procedures module

Mentions: An interesting, unanticipated finding in our early results has shown relatively poor usage patterns of infobuttons in the Tests and Procedures module. However, the module of Tests and Procedures (derived from the patient’s lab list) in MyHealth is the module with the most of the page views. Comparing to the total hits of Tests and Procedures in MyHealth, the usage of this module is relatively low in Figure 1. Upon further investigation, we learned from the MyHealth development team that they often group related results of Tests and Procedures into a single entry as the default configuration, forcing the user to expand the selection in order to review details. We show screenshots of grouping (image on the left) and ungrouping (image on the right) in Figure 5. As demonstrated in Figure 5 as an example of grouping, three records of ‘CBC without diff’ on the right are grouped as 1 item on the left. This grouping behavior led to an inability for them to pass a single infobutton concept to the infobutton manager, and as such, they didn’t show the infobutton in these circumstances. Given that this is the default view for patients, many patients weren’t being presented the infobuttons at all. We plan to work with them going forward to make the infobuttons more visible in these areas, especially since they represent the most traffic to the MyHealth portal to begin with.


Infobutton usage in Patient Portal MyHealth.

Long J, Hulse NC, Tao C - AMIA Jt Summits Transl Sci Proc (2015)

User interface of grouping and ungrouping results in Tests and Procedures module
© Copyright Policy
Related In: Results  -  Collection

Show All Figures
getmorefigures.php?uid=PMC4525244&req=5

f5-2092402: User interface of grouping and ungrouping results in Tests and Procedures module
Mentions: An interesting, unanticipated finding in our early results has shown relatively poor usage patterns of infobuttons in the Tests and Procedures module. However, the module of Tests and Procedures (derived from the patient’s lab list) in MyHealth is the module with the most of the page views. Comparing to the total hits of Tests and Procedures in MyHealth, the usage of this module is relatively low in Figure 1. Upon further investigation, we learned from the MyHealth development team that they often group related results of Tests and Procedures into a single entry as the default configuration, forcing the user to expand the selection in order to review details. We show screenshots of grouping (image on the left) and ungrouping (image on the right) in Figure 5. As demonstrated in Figure 5 as an example of grouping, three records of ‘CBC without diff’ on the right are grouped as 1 item on the left. This grouping behavior led to an inability for them to pass a single infobutton concept to the infobutton manager, and as such, they didn’t show the infobutton in these circumstances. Given that this is the default view for patients, many patients weren’t being presented the infobuttons at all. We plan to work with them going forward to make the infobuttons more visible in these areas, especially since they represent the most traffic to the MyHealth portal to begin with.

Bottom Line: Infobuttons have proven to be an important element in modern electronic health records (EHR), providing educational materials to both providers and patients.Patient-facing infobuttons pose a new challenge because patients have different questions and educational levels than professional users in EHRs.We summarize use patterns by usage classified in modules, electronic resources (eResource), and infobutton sessions.

View Article: PubMed Central - PubMed

Affiliation: Intermountain Healthcare, Salt Lake City, UT.

ABSTRACT
Infobuttons have proven to be an important element in modern electronic health records (EHR), providing educational materials to both providers and patients. However, the usage of infobuttons in personalized health records (PHR) is only lightly documented in the literature. Patient-facing infobuttons pose a new challenge because patients have different questions and educational levels than professional users in EHRs. In this paper, we present usage data for patient-facing infobuttons that have recently been integrated in Intermountain Healthcare's patient portal MyHealth. We summarize use patterns by usage classified in modules, electronic resources (eResource), and infobutton sessions. Based on the analysis, we propose further enhancements to the current implementation of infobuttons in MyHealth.

No MeSH data available.