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It's Just (Academic) Business: A Use Case in Improving Informatics Operations with Business Intelligence.

McIntosh LD, Zabarovskaya C, Uhlmansiek M - AMIA Jt Summits Transl Sci Proc (2015)

Bottom Line: Services provided and translational research outcomes are increasingly important to monitor, report and analyze, to demonstrate value provided to the organization and the greater scientific community.Through the identification and measurement of key performance indicators, informatics objectives and results are now quickly and nimbly assessed using dashboards.Acceptance of the informatics operation as a business venture and the adoption of business intelligence strategies has allowed for data-driven decision making, faster corrective action, and greater transparency for interested stakeholders.

View Article: PubMed Central - PubMed

Affiliation: Washington University School of Medicine, St. Louis, MO.

ABSTRACT
Academic biomedical informatics cores are beholden to funding agencies, institutional administration, collaborating researchers, and external agencies for ongoing funding and support. Services provided and translational research outcomes are increasingly important to monitor, report and analyze, to demonstrate value provided to the organization and the greater scientific community. Thus, informatics operations are also business operations. As such, adopting business intelligence practices offers an opportunity to improve the efficiency of evaluation efforts while fulfilling reporting requirements. Organizing informatics development documentation, service requests, and work performed with adaptable tools have greatly facilitated these and related business activities within our informatics center. Through the identification and measurement of key performance indicators, informatics objectives and results are now quickly and nimbly assessed using dashboards. Acceptance of the informatics operation as a business venture and the adoption of business intelligence strategies has allowed for data-driven decision making, faster corrective action, and greater transparency for interested stakeholders.

No MeSH data available.


A dashboard graphic: Clinportal usage by departments
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f1-2087600: A dashboard graphic: Clinportal usage by departments

Mentions: The resulting dashboards (see Figure 1) allow for updated KPI monitoring of services, products, and outcomes through an interactive, web-based display giving an overview of CBMI in three ‘pages’ - main, services, and products. Some of the features include date range selection, data download, zooming, and category selection. The Main page presents a quick snapshot of count metrics related to services, products, and outcomes - such as the number of principal investigators (PIs) engaged with the CBMI during a user-provided time period. The Services page gives both analytic and operational views of the work completed by team members, including the hours logged grouped by PI and software application. The Products page illuminates the usage and historic trends of the software, for example: new CIDER projects created over time.


It's Just (Academic) Business: A Use Case in Improving Informatics Operations with Business Intelligence.

McIntosh LD, Zabarovskaya C, Uhlmansiek M - AMIA Jt Summits Transl Sci Proc (2015)

A dashboard graphic: Clinportal usage by departments
© Copyright Policy
Related In: Results  -  Collection

Show All Figures
getmorefigures.php?uid=PMC4525220&req=5

f1-2087600: A dashboard graphic: Clinportal usage by departments
Mentions: The resulting dashboards (see Figure 1) allow for updated KPI monitoring of services, products, and outcomes through an interactive, web-based display giving an overview of CBMI in three ‘pages’ - main, services, and products. Some of the features include date range selection, data download, zooming, and category selection. The Main page presents a quick snapshot of count metrics related to services, products, and outcomes - such as the number of principal investigators (PIs) engaged with the CBMI during a user-provided time period. The Services page gives both analytic and operational views of the work completed by team members, including the hours logged grouped by PI and software application. The Products page illuminates the usage and historic trends of the software, for example: new CIDER projects created over time.

Bottom Line: Services provided and translational research outcomes are increasingly important to monitor, report and analyze, to demonstrate value provided to the organization and the greater scientific community.Through the identification and measurement of key performance indicators, informatics objectives and results are now quickly and nimbly assessed using dashboards.Acceptance of the informatics operation as a business venture and the adoption of business intelligence strategies has allowed for data-driven decision making, faster corrective action, and greater transparency for interested stakeholders.

View Article: PubMed Central - PubMed

Affiliation: Washington University School of Medicine, St. Louis, MO.

ABSTRACT
Academic biomedical informatics cores are beholden to funding agencies, institutional administration, collaborating researchers, and external agencies for ongoing funding and support. Services provided and translational research outcomes are increasingly important to monitor, report and analyze, to demonstrate value provided to the organization and the greater scientific community. Thus, informatics operations are also business operations. As such, adopting business intelligence practices offers an opportunity to improve the efficiency of evaluation efforts while fulfilling reporting requirements. Organizing informatics development documentation, service requests, and work performed with adaptable tools have greatly facilitated these and related business activities within our informatics center. Through the identification and measurement of key performance indicators, informatics objectives and results are now quickly and nimbly assessed using dashboards. Acceptance of the informatics operation as a business venture and the adoption of business intelligence strategies has allowed for data-driven decision making, faster corrective action, and greater transparency for interested stakeholders.

No MeSH data available.