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Technology Acceptance and Adoption of Innovative Smartphone Uses among Hospital Employees.

Moon BC, Chang H - Healthc Inform Res (2014)

Bottom Line: Costs, contents quality, innovation, ease of use, and support were shown to have statistically significant effects on user attitude, and social influence, portability, security, content quality, and innovation were significant.User attitude and social influence were both statistically significant with respect to intention of use, with user attitude greater than social influence.Timely information exchanges among medical staff will facilitate appropriate communication and improved health services to patients in need.

View Article: PubMed Central - PubMed

Affiliation: Department of Health Services Management, Graduate School, Kyung Hee University, Seoul, Korea.

ABSTRACT

Objectives: The number of healthcare institutions adopting smartphones continues to increase, implying that their utilization is undoubtedly gaining attention. Understanding the needs of smartphone users will provide a greater opportunity for successful information technology acceptance by expanding the scope of its utilization. This study focuses on how smartphones are accepted and utilized in hospitals and analyzes the factors influencing users' attitude, social influence, and intention of use.

Methods: For the study model, the researcher has mainly adopted the Theory of Reasoned Action and further modified and used the models of Technology Acceptance and Information Systems Success. To test the model empirically, a survey was conducted with 122 professionals on information development teams in Korean tertiary hospitals.

Results: The common smartphone usage modes were Internet searching, e-mail, scheduling, and social networking in consecutive order. Phone calls consisted of 51.4% of work-related purposes, while other functions, such as text message, Web browser, and scheduling, were mostly used for personal purposes. Costs, contents quality, innovation, ease of use, and support were shown to have statistically significant effects on user attitude, and social influence, portability, security, content quality, and innovation were significant. User attitude and social influence were both statistically significant with respect to intention of use, with user attitude greater than social influence.

Conclusions: The participating staff were analyzed as having strong personal faith and principles, independent from their external environment. Timely information exchanges among medical staff will facilitate appropriate communication and improved health services to patients in need.

No MeSH data available.


Related in: MedlinePlus

Test results of the research model.
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Figure 4: Test results of the research model.

Mentions: Tables 5 and 6 show the results of multiple regression analyses, which include the parameter estimates and their significance of relationship between predictor and response variable. The p-value for each term tests the hypothesis that the coefficient is equal to zero, which means no effect. In the model of attitude, cost (p = 0.000), quality (p = 0.000), innovation (p = 0.000), ease of use (p = 0.006), and support (p = 0.031) were statistically significant, but device, portability, security were not associated with attitude (p > 0.05). In the model of social influence, security (p = 0.000), innovation (p = 0.000), contents quality (p = 0.029), and portability (p = 0.044) were statistically significant, but device, cost, ease of use, and support were not associated with social influence (p > 0.05). In the additional model for intention to use, the relative significance of attitude and social influence was tested (Table 6). The p-values were 0.000 and 0.005 for attitude and social influence, respectively. Although both predictors were significant at 0.05, users' attitude mattered more than social influence with respect to intention to use smartphone, comparing standardized coefficients (0.598 vs. 0.209). The overall results of significant relationships were summarized in Figure 4. The characteristics of the device influenced neither attitude nor social influence.


Technology Acceptance and Adoption of Innovative Smartphone Uses among Hospital Employees.

Moon BC, Chang H - Healthc Inform Res (2014)

Test results of the research model.
© Copyright Policy - open-access
Related In: Results  -  Collection

License
Show All Figures
getmorefigures.php?uid=PMC4231181&req=5

Figure 4: Test results of the research model.
Mentions: Tables 5 and 6 show the results of multiple regression analyses, which include the parameter estimates and their significance of relationship between predictor and response variable. The p-value for each term tests the hypothesis that the coefficient is equal to zero, which means no effect. In the model of attitude, cost (p = 0.000), quality (p = 0.000), innovation (p = 0.000), ease of use (p = 0.006), and support (p = 0.031) were statistically significant, but device, portability, security were not associated with attitude (p > 0.05). In the model of social influence, security (p = 0.000), innovation (p = 0.000), contents quality (p = 0.029), and portability (p = 0.044) were statistically significant, but device, cost, ease of use, and support were not associated with social influence (p > 0.05). In the additional model for intention to use, the relative significance of attitude and social influence was tested (Table 6). The p-values were 0.000 and 0.005 for attitude and social influence, respectively. Although both predictors were significant at 0.05, users' attitude mattered more than social influence with respect to intention to use smartphone, comparing standardized coefficients (0.598 vs. 0.209). The overall results of significant relationships were summarized in Figure 4. The characteristics of the device influenced neither attitude nor social influence.

Bottom Line: Costs, contents quality, innovation, ease of use, and support were shown to have statistically significant effects on user attitude, and social influence, portability, security, content quality, and innovation were significant.User attitude and social influence were both statistically significant with respect to intention of use, with user attitude greater than social influence.Timely information exchanges among medical staff will facilitate appropriate communication and improved health services to patients in need.

View Article: PubMed Central - PubMed

Affiliation: Department of Health Services Management, Graduate School, Kyung Hee University, Seoul, Korea.

ABSTRACT

Objectives: The number of healthcare institutions adopting smartphones continues to increase, implying that their utilization is undoubtedly gaining attention. Understanding the needs of smartphone users will provide a greater opportunity for successful information technology acceptance by expanding the scope of its utilization. This study focuses on how smartphones are accepted and utilized in hospitals and analyzes the factors influencing users' attitude, social influence, and intention of use.

Methods: For the study model, the researcher has mainly adopted the Theory of Reasoned Action and further modified and used the models of Technology Acceptance and Information Systems Success. To test the model empirically, a survey was conducted with 122 professionals on information development teams in Korean tertiary hospitals.

Results: The common smartphone usage modes were Internet searching, e-mail, scheduling, and social networking in consecutive order. Phone calls consisted of 51.4% of work-related purposes, while other functions, such as text message, Web browser, and scheduling, were mostly used for personal purposes. Costs, contents quality, innovation, ease of use, and support were shown to have statistically significant effects on user attitude, and social influence, portability, security, content quality, and innovation were significant. User attitude and social influence were both statistically significant with respect to intention of use, with user attitude greater than social influence.

Conclusions: The participating staff were analyzed as having strong personal faith and principles, independent from their external environment. Timely information exchanges among medical staff will facilitate appropriate communication and improved health services to patients in need.

No MeSH data available.


Related in: MedlinePlus