Limits...
Writing in and reading ICU diaries: qualitative study of families' experience in the ICU.

Garrouste-Orgeas M, Périer A, Mouricou P, Grégoire C, Bruel C, Brochon S, Philippart F, Max A, Misset B - PLoS ONE (2014)

Bottom Line: Keeping an ICU patient diary has been reported to benefit the patient's recovery.Our findings indicate positive effects of diaries on family members.Diaries may play a major role in improving the well-being of ICU-patient families.

View Article: PubMed Central - PubMed

Affiliation: Medical-Surgical ICU, Saint Joseph Hospital Network, Paris, France; IAME, UMR 1137, Paris Diderot University, Sorbonne Paris Cité, Paris, France.

ABSTRACT

Purpose: Keeping an ICU patient diary has been reported to benefit the patient's recovery. Here, we investigated the families' experience with reading and writing in patient ICU diaries kept by both the family and the staff.

Methods: We conducted a qualitative study involving 32 semi-structured in-depth interviews of relatives of 26 patients (34% of all family members who visited patients) who met our ICU-diary criterion, i.e., ventilation for longer than 48 hours. Grounded theory was used to conceptualise the interview data via a three-step coding process (open coding, axial coding, and selective coding).

Results: Communicative, emotional, and humanising experiences emerged from our data. First, family members used the diaries to access, understand, and assimilate the medical information written in the diaries by staff members, and then to share this information with other family members. Second, the diaries enabled family members to maintain a connection with the patient by documenting their presence and expressing their love and affection. Additionally, families confided in the diaries to maintain hope. Finally, family members felt the diaries humanized the medical staff and patient.

Conclusions: Our findings indicate positive effects of diaries on family members. The diaries served as a powerful tool to deliver holistic patient- and family-centered care despite the potentially dehumanising ICU environment. The diaries made the family members aware of their valuable role in caring for the patient and enhanced their access to and comprehension of medical information. Diaries may play a major role in improving the well-being of ICU-patient families.

Show MeSH
Components of the ICU-diary experience that helped to humanize the ICU experience for the families.For family members, participating in an ICU diary generated an emotional experience that built a connection with the patient and ensured continuation of the family story in the ICU. The diary enhanced the communication experience by providing medical information and describing the patient's story. The diary humanized the ICU.
© Copyright Policy
Related In: Results  -  Collection

License
getmorefigures.php?uid=PMC4199718&req=5

pone-0110146-g001: Components of the ICU-diary experience that helped to humanize the ICU experience for the families.For family members, participating in an ICU diary generated an emotional experience that built a connection with the patient and ensured continuation of the family story in the ICU. The diary enhanced the communication experience by providing medical information and describing the patient's story. The diary humanized the ICU.

Mentions: In sum, grounded theory analysis of the interview data suggested the following model (Figure 1). The families perceived the diaries as promoting the acquisition and assimilation of medical information and, in collaboration with the staff, as providing an account of the patient's stay in the ICU. By documenting their presence, the diary connects the family members to the patient and ensures continuity of the family story during the ICU stay. Participating in the diary arouses strong emotions in the family members and allows them to express those emotions, thereby gaining distance and improving their emotional regulation capabilities. Finally, the diary changes the family members' perceptions of the staff and contributes to humanize their ICU experience.


Writing in and reading ICU diaries: qualitative study of families' experience in the ICU.

Garrouste-Orgeas M, Périer A, Mouricou P, Grégoire C, Bruel C, Brochon S, Philippart F, Max A, Misset B - PLoS ONE (2014)

Components of the ICU-diary experience that helped to humanize the ICU experience for the families.For family members, participating in an ICU diary generated an emotional experience that built a connection with the patient and ensured continuation of the family story in the ICU. The diary enhanced the communication experience by providing medical information and describing the patient's story. The diary humanized the ICU.
© Copyright Policy
Related In: Results  -  Collection

License
Show All Figures
getmorefigures.php?uid=PMC4199718&req=5

pone-0110146-g001: Components of the ICU-diary experience that helped to humanize the ICU experience for the families.For family members, participating in an ICU diary generated an emotional experience that built a connection with the patient and ensured continuation of the family story in the ICU. The diary enhanced the communication experience by providing medical information and describing the patient's story. The diary humanized the ICU.
Mentions: In sum, grounded theory analysis of the interview data suggested the following model (Figure 1). The families perceived the diaries as promoting the acquisition and assimilation of medical information and, in collaboration with the staff, as providing an account of the patient's stay in the ICU. By documenting their presence, the diary connects the family members to the patient and ensures continuity of the family story during the ICU stay. Participating in the diary arouses strong emotions in the family members and allows them to express those emotions, thereby gaining distance and improving their emotional regulation capabilities. Finally, the diary changes the family members' perceptions of the staff and contributes to humanize their ICU experience.

Bottom Line: Keeping an ICU patient diary has been reported to benefit the patient's recovery.Our findings indicate positive effects of diaries on family members.Diaries may play a major role in improving the well-being of ICU-patient families.

View Article: PubMed Central - PubMed

Affiliation: Medical-Surgical ICU, Saint Joseph Hospital Network, Paris, France; IAME, UMR 1137, Paris Diderot University, Sorbonne Paris Cité, Paris, France.

ABSTRACT

Purpose: Keeping an ICU patient diary has been reported to benefit the patient's recovery. Here, we investigated the families' experience with reading and writing in patient ICU diaries kept by both the family and the staff.

Methods: We conducted a qualitative study involving 32 semi-structured in-depth interviews of relatives of 26 patients (34% of all family members who visited patients) who met our ICU-diary criterion, i.e., ventilation for longer than 48 hours. Grounded theory was used to conceptualise the interview data via a three-step coding process (open coding, axial coding, and selective coding).

Results: Communicative, emotional, and humanising experiences emerged from our data. First, family members used the diaries to access, understand, and assimilate the medical information written in the diaries by staff members, and then to share this information with other family members. Second, the diaries enabled family members to maintain a connection with the patient by documenting their presence and expressing their love and affection. Additionally, families confided in the diaries to maintain hope. Finally, family members felt the diaries humanized the medical staff and patient.

Conclusions: Our findings indicate positive effects of diaries on family members. The diaries served as a powerful tool to deliver holistic patient- and family-centered care despite the potentially dehumanising ICU environment. The diaries made the family members aware of their valuable role in caring for the patient and enhanced their access to and comprehension of medical information. Diaries may play a major role in improving the well-being of ICU-patient families.

Show MeSH