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Developing allied health professional support policy in Queensland: a case study.

Bell KE, Hall F, Pager S, Kuipers P, Farry H - Hum Resour Health (2014)

Bottom Line: Despite these benefits, the uptake of formal professional support is surprisingly low and implementation often ad hoc.Current practice does not follow current evidence in the area of professional support implementation.A future step will be a Post Policy Implementation Review to determine the success and effectiveness of the Professional Support Framework within Queensland Health.

View Article: PubMed Central - PubMed

Affiliation: Allied Health Professional Leader (Workforce) Allied Health Professions Office, Australian Service and Clinical Innovation Division, Queensland Health, Brisbane, QLD, Australia. fiona_hall@health.qld.gov.au.

ABSTRACT

Introduction: Evidence suggests that professional support for allied health professionals contributes to improved clinical practice, better client outcomes, enhanced workplace satisfaction, increased workplace morale and better clinical governance within organizations. Despite these benefits, the uptake of formal professional support is surprisingly low and implementation often ad hoc. Further, research investigating the development, evaluation and outcomes of implementing policy to establish such support is limited.

Case description: Queensland Health has developed an organization-wide approach to supporting allied health professionals through a Professional Support Policy and guidelines. The processes of development, implementation and the evaluation framework of this State-wide Professional Support Policy are described. An evidence-based Professional Support Policy that is structured, collaborative and well evaluated will have benefits for allied health professions. However, policy introduction cannot occur in isolation. Current practice does not follow current evidence in the area of professional support implementation. This study describes a current practice baseline for participation prior to the mandating of such a policy. There is a need for improvements in participation rates, documentation and capacity building.

Conclusions: A workforce policy with broad scope should increase the access to, and consistency of, professional support to allied health practitioners. Such policy should facilitate a higher quality clinical practice, better client outcomes, enhanced workplace satisfaction and morale. It may also maximize the recruitment and retention of allied health professionals. Mandating policy should see participation commensurate with that policy. A future step will be a Post Policy Implementation Review to determine the success and effectiveness of the Professional Support Framework within Queensland Health.

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Survey participants according to profession.
© Copyright Policy - open-access
Related In: Results  -  Collection

License
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Fig2: Survey participants according to profession.

Mentions: One thousand five hundred and thirteen AH professionals participated, representing approximately 30% of the workforce from the 16 professional groups eligible to participate. FiguresĀ 2 and 3 provide an illustration of the diversity of participants across professional group and service type. The majority of participants were from an acute care or community health setting; other service areas included rehabilitation, community mental health, rural practice, primary prevention, health promotion, public health, education and management. Thirty-four percent of respondents were from metropolitan facilities and 5% from remote districts, the balance were from rural and regional areas.Figure 2


Developing allied health professional support policy in Queensland: a case study.

Bell KE, Hall F, Pager S, Kuipers P, Farry H - Hum Resour Health (2014)

Survey participants according to profession.
© Copyright Policy - open-access
Related In: Results  -  Collection

License
Show All Figures
getmorefigures.php?uid=PMC4197267&req=5

Fig2: Survey participants according to profession.
Mentions: One thousand five hundred and thirteen AH professionals participated, representing approximately 30% of the workforce from the 16 professional groups eligible to participate. FiguresĀ 2 and 3 provide an illustration of the diversity of participants across professional group and service type. The majority of participants were from an acute care or community health setting; other service areas included rehabilitation, community mental health, rural practice, primary prevention, health promotion, public health, education and management. Thirty-four percent of respondents were from metropolitan facilities and 5% from remote districts, the balance were from rural and regional areas.Figure 2

Bottom Line: Despite these benefits, the uptake of formal professional support is surprisingly low and implementation often ad hoc.Current practice does not follow current evidence in the area of professional support implementation.A future step will be a Post Policy Implementation Review to determine the success and effectiveness of the Professional Support Framework within Queensland Health.

View Article: PubMed Central - PubMed

Affiliation: Allied Health Professional Leader (Workforce) Allied Health Professions Office, Australian Service and Clinical Innovation Division, Queensland Health, Brisbane, QLD, Australia. fiona_hall@health.qld.gov.au.

ABSTRACT

Introduction: Evidence suggests that professional support for allied health professionals contributes to improved clinical practice, better client outcomes, enhanced workplace satisfaction, increased workplace morale and better clinical governance within organizations. Despite these benefits, the uptake of formal professional support is surprisingly low and implementation often ad hoc. Further, research investigating the development, evaluation and outcomes of implementing policy to establish such support is limited.

Case description: Queensland Health has developed an organization-wide approach to supporting allied health professionals through a Professional Support Policy and guidelines. The processes of development, implementation and the evaluation framework of this State-wide Professional Support Policy are described. An evidence-based Professional Support Policy that is structured, collaborative and well evaluated will have benefits for allied health professions. However, policy introduction cannot occur in isolation. Current practice does not follow current evidence in the area of professional support implementation. This study describes a current practice baseline for participation prior to the mandating of such a policy. There is a need for improvements in participation rates, documentation and capacity building.

Conclusions: A workforce policy with broad scope should increase the access to, and consistency of, professional support to allied health practitioners. Such policy should facilitate a higher quality clinical practice, better client outcomes, enhanced workplace satisfaction and morale. It may also maximize the recruitment and retention of allied health professionals. Mandating policy should see participation commensurate with that policy. A future step will be a Post Policy Implementation Review to determine the success and effectiveness of the Professional Support Framework within Queensland Health.

Show MeSH