The eCollaborative: using a quality improvement collaborative to implement the National eHealth Record System in Australian primary care practices.
Bottom Line: The collaborative methodology was adapted for implementing innovation and proved useful for engaging with multiple small practices, facilitating low-risk testing of processes, sharing ideas among participants, development of clinical champions and development of resources to support wider use.Data quality was a key challenge for this innovation, and quality measures chosen require development.Patient participants were partners in improvement.
Affiliation: University of NSW, Fairfield, NSW, Australia The Improvement Foundation, Adelaide, South Australia, Australia.Show MeSH
Mentions: Small practice teams completed a series of three webinars alternating with two face-to-face national workshops (see Fig. 1). Between workshops, teams returned to their practices for activity periods implementing the change principles they had learnt. Practices used plan/do/study/act (PDSA) cycles to test and refine the changes that they made.Figure 1
Affiliation: University of NSW, Fairfield, NSW, Australia The Improvement Foundation, Adelaide, South Australia, Australia.