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Use and satisfaction with key functions of a common commercial electronic health record: a survey of primary care providers.

Makam AN, Lanham HJ, Batchelor K, Samal L, Moran B, Howell-Stampley T, Kirk L, Cherukuri M, Santini N, Leykum LK, Halm EA - BMC Med Inform Decis Mak (2013)

Bottom Line: Half of PCPs were structured documenters (55%) with family medicine specialty (adjusted OR 3.3, 95% CI, 1.4-7.8) and years since graduation (nonlinear relationship with youngest and oldest having lowest probabilities) being significant predictors.Dissatisfaction with and suboptimal use of key functions of the EHR may mitigate the potential for EHR use to improve preventive health and chronic disease management.Future work should optimize use of key functions and improve providers' time efficiency.

View Article: PubMed Central - HTML - PubMed

Affiliation: Division of General Internal Medicine, University of Texas Southwestern Medical Center, 5323 Harry Hines Blvd, Dallas, TX 75390, USA. anil.makam@utsouthwestern.edu.

ABSTRACT

Background: Despite considerable financial incentives for adoption, there is little evidence available about providers' use and satisfaction with key functions of electronic health records (EHRs) that meet "meaningful use" criteria.

Methods: We surveyed primary care providers (PCPs) in 11 general internal medicine and family medicine practices affiliated with 3 health systems in Texas about their use and satisfaction with performing common tasks (documentation, medication prescribing, preventive services, problem list) in the Epic EHR, a common commercial system. Most practices had greater than 5 years of experience with the Epic EHR. We used multivariate logistic regression to model predictors of being a structured documenter, defined as using electronic templates or prepopulated dot phrases to document at least two of the three note sections (history, physical, assessment and plan).

Results: 146 PCPs responded (70%). The majority used free text to document the history (51%) and assessment and plan (54%) and electronic templates to document the physical exam (57%). Half of PCPs were structured documenters (55%) with family medicine specialty (adjusted OR 3.3, 95% CI, 1.4-7.8) and years since graduation (nonlinear relationship with youngest and oldest having lowest probabilities) being significant predictors. Nearly half (43%) reported spending at least one extra hour beyond each scheduled half-day clinic completing EHR documentation. Three-quarters were satisfied with documenting completion of pneumococcal vaccinations and half were satisfied with documenting cancer screening (57% for breast, 45% for colorectal, and 46% for cervical). Fewer were satisfied with reminders for overdue pneumococcal vaccination (48%) and cancer screening (38% for breast, 37% for colorectal, and 31% for cervical). While most believed the problem list was helpful (70%) and kept an up-to-date list for their patients (68%), half thought they were unreliable and inaccurate (51%).

Conclusions: Dissatisfaction with and suboptimal use of key functions of the EHR may mitigate the potential for EHR use to improve preventive health and chronic disease management. Future work should optimize use of key functions and improve providers' time efficiency.

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Related in: MedlinePlus

Relationship between the Probability of a Provider Being a Structured Documenter and Years since Graduation. Structured documenters were defined as providers who reported using electronic prepopulated ‘dot phrases’ or electronic templates as the “usual” method of documenting for at least two of the three clinical note sections (history, physical exam, and assessment and plan). *Modeled using restricted cubic splines, accounting for clustering at the clinic level. **Adjusted for early adopter of new information technology status and provider specialty.
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Figure 2: Relationship between the Probability of a Provider Being a Structured Documenter and Years since Graduation. Structured documenters were defined as providers who reported using electronic prepopulated ‘dot phrases’ or electronic templates as the “usual” method of documenting for at least two of the three clinical note sections (history, physical exam, and assessment and plan). *Modeled using restricted cubic splines, accounting for clustering at the clinic level. **Adjusted for early adopter of new information technology status and provider specialty.

Mentions: About half of the providers (55%) were structured documenters—using electronic ‘dot phrases’ or templates to document at least two sections in the clinical note. Family medicine providers had 3.3 times the odds (95% CI, 1.4-7.8, p = .007) of being a structured documenter compared to internal medicine providers (Additional file 2: Table S1). The association between years since graduation and being a structured documenter was more nuanced (Figure 2). There was a near linear increase in the probability of being a structured documenter up until about 14 years after graduation, but thereafter the probability decreases exponentially with very low probabilities for those providers who are greater than 30 years out from graduation.


Use and satisfaction with key functions of a common commercial electronic health record: a survey of primary care providers.

Makam AN, Lanham HJ, Batchelor K, Samal L, Moran B, Howell-Stampley T, Kirk L, Cherukuri M, Santini N, Leykum LK, Halm EA - BMC Med Inform Decis Mak (2013)

Relationship between the Probability of a Provider Being a Structured Documenter and Years since Graduation. Structured documenters were defined as providers who reported using electronic prepopulated ‘dot phrases’ or electronic templates as the “usual” method of documenting for at least two of the three clinical note sections (history, physical exam, and assessment and plan). *Modeled using restricted cubic splines, accounting for clustering at the clinic level. **Adjusted for early adopter of new information technology status and provider specialty.
© Copyright Policy - open-access
Related In: Results  -  Collection

License
Show All Figures
getmorefigures.php?uid=PMC3750656&req=5

Figure 2: Relationship between the Probability of a Provider Being a Structured Documenter and Years since Graduation. Structured documenters were defined as providers who reported using electronic prepopulated ‘dot phrases’ or electronic templates as the “usual” method of documenting for at least two of the three clinical note sections (history, physical exam, and assessment and plan). *Modeled using restricted cubic splines, accounting for clustering at the clinic level. **Adjusted for early adopter of new information technology status and provider specialty.
Mentions: About half of the providers (55%) were structured documenters—using electronic ‘dot phrases’ or templates to document at least two sections in the clinical note. Family medicine providers had 3.3 times the odds (95% CI, 1.4-7.8, p = .007) of being a structured documenter compared to internal medicine providers (Additional file 2: Table S1). The association between years since graduation and being a structured documenter was more nuanced (Figure 2). There was a near linear increase in the probability of being a structured documenter up until about 14 years after graduation, but thereafter the probability decreases exponentially with very low probabilities for those providers who are greater than 30 years out from graduation.

Bottom Line: Half of PCPs were structured documenters (55%) with family medicine specialty (adjusted OR 3.3, 95% CI, 1.4-7.8) and years since graduation (nonlinear relationship with youngest and oldest having lowest probabilities) being significant predictors.Dissatisfaction with and suboptimal use of key functions of the EHR may mitigate the potential for EHR use to improve preventive health and chronic disease management.Future work should optimize use of key functions and improve providers' time efficiency.

View Article: PubMed Central - HTML - PubMed

Affiliation: Division of General Internal Medicine, University of Texas Southwestern Medical Center, 5323 Harry Hines Blvd, Dallas, TX 75390, USA. anil.makam@utsouthwestern.edu.

ABSTRACT

Background: Despite considerable financial incentives for adoption, there is little evidence available about providers' use and satisfaction with key functions of electronic health records (EHRs) that meet "meaningful use" criteria.

Methods: We surveyed primary care providers (PCPs) in 11 general internal medicine and family medicine practices affiliated with 3 health systems in Texas about their use and satisfaction with performing common tasks (documentation, medication prescribing, preventive services, problem list) in the Epic EHR, a common commercial system. Most practices had greater than 5 years of experience with the Epic EHR. We used multivariate logistic regression to model predictors of being a structured documenter, defined as using electronic templates or prepopulated dot phrases to document at least two of the three note sections (history, physical, assessment and plan).

Results: 146 PCPs responded (70%). The majority used free text to document the history (51%) and assessment and plan (54%) and electronic templates to document the physical exam (57%). Half of PCPs were structured documenters (55%) with family medicine specialty (adjusted OR 3.3, 95% CI, 1.4-7.8) and years since graduation (nonlinear relationship with youngest and oldest having lowest probabilities) being significant predictors. Nearly half (43%) reported spending at least one extra hour beyond each scheduled half-day clinic completing EHR documentation. Three-quarters were satisfied with documenting completion of pneumococcal vaccinations and half were satisfied with documenting cancer screening (57% for breast, 45% for colorectal, and 46% for cervical). Fewer were satisfied with reminders for overdue pneumococcal vaccination (48%) and cancer screening (38% for breast, 37% for colorectal, and 31% for cervical). While most believed the problem list was helpful (70%) and kept an up-to-date list for their patients (68%), half thought they were unreliable and inaccurate (51%).

Conclusions: Dissatisfaction with and suboptimal use of key functions of the EHR may mitigate the potential for EHR use to improve preventive health and chronic disease management. Future work should optimize use of key functions and improve providers' time efficiency.

Show MeSH
Related in: MedlinePlus