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Patient information in otorhinolaryngology: a prospective audit.

Henney S, Rakhra S - JRSM Short Rep (2011)

Bottom Line: Following a departmental drive towards provision of patient information, 64% of patients received written patient information improving the rate of recall of the majority of complications from 24% to 52%.There was no significant difference in patient satisfaction between groups.Written patient information leaflets are a useful tool to improve recall of information given to patients, in order to facilitate informed consent.

View Article: PubMed Central - PubMed

Affiliation: ENT Department, University Hospital of North Staffordshire , Stoke-on-Trent , UK.

ABSTRACT

Objectives: The aim of patient information is to involve patients in their condition and their treatment. The literature states that good information can improve medical outcomes, reduce patient anxiety and that patients want access to it. We wanted to calculate the provision of written patient information to ENT day-case patients, measure information recall and patient satisfaction.

Design: A prospective audit cycle. The first cycle of the audit studied patients receiving current practice, where verbal information was provided but written patient information was not routine. Following a departmental drive towards provision of written patient information, a second cycle was audited. A questionnaire on admission to the ward on the day of surgery was used to measure outcomes.

Setting: The ENT Department of a UK university teaching hospital.

Main outcome measures: The number of patients receiving written patient information, the rate of recall of complications and patient satisfaction with the information provided.

Participants: One hundred patients undergoing day-case surgery were included. The first cycle of the audit studied 50 consecutive patients, receiving current practice. The second cycle, following implementation of change, studied a further 50 consecutive patients.

Results: Following a departmental drive towards provision of patient information, 64% of patients received written patient information improving the rate of recall of the majority of complications from 24% to 52%. There was no significant difference in patient satisfaction between groups.

Conclusions: Written patient information leaflets are a useful tool to improve recall of information given to patients, in order to facilitate informed consent.

No MeSH data available.


Related in: MedlinePlus

Recall of complications
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SHORTS-11-022F2: Recall of complications

Mentions: FigureĀ 2 describes the improvement in recall of half or more of the complications of surgery from 24% to 52%. In cycle 1 a staggering 70% of respondents were unable to remember a single complication associated with their surgery, even though majority of cases occurred within a week on the consent process. Cycle 2 of the audit saw an improvement in this number after written information was routinely given out during the consent process along with verbal information, with 26% if patients unable to remember any risks associated with their operation.


Patient information in otorhinolaryngology: a prospective audit.

Henney S, Rakhra S - JRSM Short Rep (2011)

Recall of complications
© Copyright Policy - creative-commons
Related In: Results  -  Collection

License
Show All Figures
getmorefigures.php?uid=PMC3105459&req=5

SHORTS-11-022F2: Recall of complications
Mentions: FigureĀ 2 describes the improvement in recall of half or more of the complications of surgery from 24% to 52%. In cycle 1 a staggering 70% of respondents were unable to remember a single complication associated with their surgery, even though majority of cases occurred within a week on the consent process. Cycle 2 of the audit saw an improvement in this number after written information was routinely given out during the consent process along with verbal information, with 26% if patients unable to remember any risks associated with their operation.

Bottom Line: Following a departmental drive towards provision of patient information, 64% of patients received written patient information improving the rate of recall of the majority of complications from 24% to 52%.There was no significant difference in patient satisfaction between groups.Written patient information leaflets are a useful tool to improve recall of information given to patients, in order to facilitate informed consent.

View Article: PubMed Central - PubMed

Affiliation: ENT Department, University Hospital of North Staffordshire , Stoke-on-Trent , UK.

ABSTRACT

Objectives: The aim of patient information is to involve patients in their condition and their treatment. The literature states that good information can improve medical outcomes, reduce patient anxiety and that patients want access to it. We wanted to calculate the provision of written patient information to ENT day-case patients, measure information recall and patient satisfaction.

Design: A prospective audit cycle. The first cycle of the audit studied patients receiving current practice, where verbal information was provided but written patient information was not routine. Following a departmental drive towards provision of written patient information, a second cycle was audited. A questionnaire on admission to the ward on the day of surgery was used to measure outcomes.

Setting: The ENT Department of a UK university teaching hospital.

Main outcome measures: The number of patients receiving written patient information, the rate of recall of complications and patient satisfaction with the information provided.

Participants: One hundred patients undergoing day-case surgery were included. The first cycle of the audit studied 50 consecutive patients, receiving current practice. The second cycle, following implementation of change, studied a further 50 consecutive patients.

Results: Following a departmental drive towards provision of patient information, 64% of patients received written patient information improving the rate of recall of the majority of complications from 24% to 52%. There was no significant difference in patient satisfaction between groups.

Conclusions: Written patient information leaflets are a useful tool to improve recall of information given to patients, in order to facilitate informed consent.

No MeSH data available.


Related in: MedlinePlus