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Exploring consumer and pharmacist views on the professional role of the pharmacist with respect to natural health products: a study of focus groups.

Kwan D, Boon HS, Hirschkorn K, Welsh S, Jurgens T, Eccott L, Heschuk S, Griener GG, Cohen-Kohler JC - BMC Complement Altern Med (2008)

Bottom Line: Many consumers in the study utilized a wide range of information resources that may or may not have included pharmacists.Nevertheless, the majority of consumers and pharmacists agreed that pharmacists should be knowledgeable about NHPs and felt that pharmacists should be able to manage drug-NHPs interactions as well as identify and evaluate the variety of information available to help consumers make informed decisions.This paper demonstrates that consumers' expectations and behaviour significantly impact pharmacists' perceptions of their professional responsibilities with respect to NHPs.

View Article: PubMed Central - HTML - PubMed

Affiliation: 1Department of Health Policy, Management and Evaluation, Faculty of Medicine, University of Toronto, Toronto, Canada. della.kwan@utoronto.ca

ABSTRACT

Background: Natural health products (NHPs) such as herbs, vitamins and homeopathic medicines, are currently available for sale in most Canadian pharmacies. However, most pharmacists report that they have limited knowledge about these products which have been regulated in Canada as a specific sub-category of drugs. In this paper, consumers' and practicing pharmacists' perceptions of pharmacists' professional responsibilities with respect to NHPs are examined.

Methods: A total of 16 focus groups were conducted with consumers (n = 50) and pharmacists (n = 47) from four different cities across Canada (Vancouver, Edmonton, Toronto, and Halifax).

Results: In this paper, we illustrate the ways in which pharmacists' professional responsibilities are impacted by changing consumer needs. Many consumers in the study utilized a wide range of information resources that may or may not have included pharmacists. Nevertheless, the majority of consumers and pharmacists agreed that pharmacists should be knowledgeable about NHPs and felt that pharmacists should be able to manage drug-NHPs interactions as well as identify and evaluate the variety of information available to help consumers make informed decisions.

Conclusion: This paper demonstrates that consumers' expectations and behaviour significantly impact pharmacists' perceptions of their professional responsibilities with respect to NHPs.

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Related in: MedlinePlus

Pharmacist coding tree
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Figure 1: Pharmacist coding tree

Mentions: The focus group discussions were recorded and transcribed verbatim. Qualitative content analysis was used to identify specific responsibilities for pharmacists with respect to NHPs. Qualitative content analysis involved analyzing the focus group transcripts by categorizing segments of the transcripts into topic areas called "themes" [24]. Each theme was then placed in a topic category based on its content. Large categories were further divided into sub-categories creating a tree-diagram. (See Figure 1 for the pharmacist coding tree.) Each transcript was coded independently by at least two members of the research team who met repeatedly to compare and discuss the coding until consensus was achieved. Computer software (NVivo 7, QSR International Pty. Ltd. © 1999–2006) was used to facilitate this process.


Exploring consumer and pharmacist views on the professional role of the pharmacist with respect to natural health products: a study of focus groups.

Kwan D, Boon HS, Hirschkorn K, Welsh S, Jurgens T, Eccott L, Heschuk S, Griener GG, Cohen-Kohler JC - BMC Complement Altern Med (2008)

Pharmacist coding tree
© Copyright Policy - open-access
Related In: Results  -  Collection

License
Show All Figures
getmorefigures.php?uid=PMC2483265&req=5

Figure 1: Pharmacist coding tree
Mentions: The focus group discussions were recorded and transcribed verbatim. Qualitative content analysis was used to identify specific responsibilities for pharmacists with respect to NHPs. Qualitative content analysis involved analyzing the focus group transcripts by categorizing segments of the transcripts into topic areas called "themes" [24]. Each theme was then placed in a topic category based on its content. Large categories were further divided into sub-categories creating a tree-diagram. (See Figure 1 for the pharmacist coding tree.) Each transcript was coded independently by at least two members of the research team who met repeatedly to compare and discuss the coding until consensus was achieved. Computer software (NVivo 7, QSR International Pty. Ltd. © 1999–2006) was used to facilitate this process.

Bottom Line: Many consumers in the study utilized a wide range of information resources that may or may not have included pharmacists.Nevertheless, the majority of consumers and pharmacists agreed that pharmacists should be knowledgeable about NHPs and felt that pharmacists should be able to manage drug-NHPs interactions as well as identify and evaluate the variety of information available to help consumers make informed decisions.This paper demonstrates that consumers' expectations and behaviour significantly impact pharmacists' perceptions of their professional responsibilities with respect to NHPs.

View Article: PubMed Central - HTML - PubMed

Affiliation: 1Department of Health Policy, Management and Evaluation, Faculty of Medicine, University of Toronto, Toronto, Canada. della.kwan@utoronto.ca

ABSTRACT

Background: Natural health products (NHPs) such as herbs, vitamins and homeopathic medicines, are currently available for sale in most Canadian pharmacies. However, most pharmacists report that they have limited knowledge about these products which have been regulated in Canada as a specific sub-category of drugs. In this paper, consumers' and practicing pharmacists' perceptions of pharmacists' professional responsibilities with respect to NHPs are examined.

Methods: A total of 16 focus groups were conducted with consumers (n = 50) and pharmacists (n = 47) from four different cities across Canada (Vancouver, Edmonton, Toronto, and Halifax).

Results: In this paper, we illustrate the ways in which pharmacists' professional responsibilities are impacted by changing consumer needs. Many consumers in the study utilized a wide range of information resources that may or may not have included pharmacists. Nevertheless, the majority of consumers and pharmacists agreed that pharmacists should be knowledgeable about NHPs and felt that pharmacists should be able to manage drug-NHPs interactions as well as identify and evaluate the variety of information available to help consumers make informed decisions.

Conclusion: This paper demonstrates that consumers' expectations and behaviour significantly impact pharmacists' perceptions of their professional responsibilities with respect to NHPs.

Show MeSH
Related in: MedlinePlus